Shipping and Return Policy
Terms and Conditions of Purchases, Shipping and Returns
World Spirit Crystals is owned and operated by Colleen McCarthy. The company is registered in Ontario, Canada. We currently ship physical products to Canada and the US. Digital products are available worldwide.
Payments & Currencies
This website accepts payments in US Dollars, via PayPal.
Physical Products
Your order will be processed in 1 to 2 business days.
Shipping Policy
Shipping costs a flat fee of $7 USD.
Your item will ship via Canada Post and USPS. It will arrive in 10 to 14 business days.
World Spirit Crystals currently ships to Canada and the US.
Customs & Duties Charges: Shipping costs do not include any customs, duties, or import fees. You’re responsible for paying any customs, duties, or import fees. If not paid, the item will be returned to us. If applicable, you may be liable for return and re-shipment costs.
Return Policy
Damaged Items:
If you receive damaged items, you'll receive a full refund. We recommend that you check your order carefully upon receipt. If your package or its contents are visibly damaged contact us immediately.
Other Reasons:
Returns will be accepted within 7 days of receiving delivery. No returns or exchanges on sale or clearance items.
Refunds will be processed within 30 days.
Returns will be subjected to a 20% restocking fee to cover the costs of labor, packaging and credit card fees, unless due to an error on our part or if the items are defective.
Shipping costs will not be refunded, and the customer will be responsible for all shipping costs to return the items.
To Request a Refund:
Click the Refund link in your confirmation email or send us a message on our Contact Page.
Your request will be processed in 1 to 2 business days.
Please do not return the items unless instructed to do so.
Digital Products
Shipping Policy
All digital products are available for immediate download. No products will be shipped for a digital purchase.
Return Policy
No refunds. All sales are final, and World Spirit Crystals does not offer any money-back guarantees for digital products. You recognize and agree that you shall not be entitled to a refund for any digital purchase, under any circumstances.
Use of Digital Products
World Spirit Crystals grants you a limited, personal, non-exclusive, non-transferable license to use our digital products for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the digital products in any manner, except for modifications in filling out the templates, forms, or workbooks for your authorized use.
By ordering or downloading digital products, you agree that the products you purchase or download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of World Spirit Crystals.
By ordering or downloading digital products, you further agree that you shall not create any derivative work based upon the products and you shall not offer any competing products or services based upon any information contained in the digital products.
Contact Us
World Spirit Crystals welcomes your questions or comments regarding the Shipping & Return Policy:
113 Cherry St #92768
Seattle, WA
98104-2205
Email: colleen at world spirit crystals dot com
Effective as of August 10, 2024